WARRANTY POLICY
Most Sparco products are covered under a one-year warranty policy from the original purchase date and only against manufacturing defects. Proof of purchase must be presented for a warranty claim to be considered. Items with a manufacturing defect will be repaired and returned free of charge. In cases where repair is not possible, a replacement of equal value will be offered.
RETURN POLICY
If the seat you ordered is too tight and doesn’t fit properly, we can offer a store credit or a full refund, but you will have to pay return shipping to our workshop. We highly advise that you pay close attention to our specifications and measurements before placing your order. All returns or exchanges must be accompanied with the original receipt or gift receipt. All returned products must be in original condition with tags.
1. Free Shipping Eligibility
We offer free shipping for orders over $200 to all customers within the United States. Free shipping does not apply to orders outside of this region, as our service area is limited to the continental U.S.
2. Order Processing Times
Our standard order processing time is up to 7 business days. This time frame includes order confirmation, preparation, and packaging. Please note that certain items may require additional processing time depending on their availability and demand.
3. Signature Requirement for Deliveries
All shipments are sent with a “Signature Required” option. This ensures that your order is securely delivered to the appropriate recipient. If you cannot be available to sign for the delivery, please contact the carrier directly to arrange a re-delivery or hold for pickup at a designated access point.
4. Shipping for Large or Oversized Items
Orders that include large items, such as Sim Racing Chassis, Racing Seats, and Monitor Stands, may be shipped separately due to their size and weight. Different parts of your order may arrive on separate days as these items are processed through specialized logistics services.
5. Address Modifications
To maintain efficient and timely delivery, we are unable to modify delivery addresses once the package is out for shipping. Please double-check your shipping information during the checkout process to ensure accuracy.
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